A mobile app that reduces queues and crowd in covid times

Parliamentarians with Innovators for India (PII) is an inclusive, non-partisan, pan-India action group for fighting Covid-19. Under this initiative, PIIndia is collaborating with QCrash to provide a queueing solution in the current pandemic environment.

QCrash is a mobile solution which eliminates waiting times and crowding in queues by digitizing the queuing process. With QCrash, customers skip the hassle of waiting in queues as they can join a queue from anywhere and get updates on estimate time of service so that they can reach the service point just in time.

QCrash

How it works

QCrash solution works with 2 apps, QCrash Pro & QCrash.

QCrash Pro is for service providers where they set up their services and queues.

QCrash is for customers wherein they can search for services and join the queues. Both these apps are available on Google and Apple app stores.

Organisations set up queues on QCrash Pro
Customers join the queues on QCrash remotely
Customers get regular updates and know when they are expected
Customers arrive at the service point at the right time and get served

Who can use it

QCrash solution works for any industries or businesses where customers get in queues and wait to be served. Few examples:

  • Healthcare – hospitals, private practitioners, test & vaccination centers
  • Public Offices – queues at passport office, electric bill payments, public distribution points 
  • Retail and Tourism –  queues at shopping malls, salons, tourist and religious spots
Religious spots
Airlines
Govt Offices
Healthcare
Tourism
Retail
Corporations

Use cases

At the doctor

Life without QCrash

  • The patient takes a ticket and waits for their number. 
  • They can’t leave the room as patients are being called one by one.
  • The waiting area can get crowded.

Life with QCrash

The patient books a position in the queue at a clinic of their choice.

They do some errands and get things done while the queue is progressing.

They get regular updates on their ETAs.

They will be there right when they are expected.

At the vaccination center

With QCrash, the processes at the vaccination centers can be timed so no crowds are formed and no resources stay idle.

Two queues could be created in QCrash at each vaccination center.

QCrash 1 – For patients coming in for vaccination :

  • patients view all available appointments for current & next days and pick one on a suitable time & date.
  • they get reminders for their appointments.
  • they see any delay in the queue and get updates on their expected time of appointment. No crowd is formed outside.
  • patients can inform the center if they are delayed.
  • the center can serve the patients out of sequence. The queue is automatically adjusted & patients are notified.

QCrash 2 – For the post-jab waiting area :

  • only those patients who must wait after vaccination will join this queue.
  • QCrash will ensure the number of people going in the waiting area is not exceeding the capacity.

More info

To get more information about PI India visit : https://piindia.org/

To get in depth information about QCrash visit : https://www.qcrash.com

For QCrash Pro, visit : https://www.qcrashpro.com